General terms and conditions of business

LeLe-Shop

1. General

All services provided by the online shop to the customer are exclusively based on the following General Terms and Conditions. Deviating provisions only apply if they have been individually agreed upon between the online shop and the customer.

2. Conclusion of Contract

2.1 The online shop's offers represent a non-binding invitation to the customer to order digital goods and consulting services from the online shop.

2.2 By ordering the desired goods online, the customer submits a binding offer to conclude a purchase contract.

2.3 The online shop will confirm receipt of the order immediately, at the latest one day after receipt of the order. The order confirmation, as well as the receipt of a telephone order, does not constitute a legally binding acceptance on our part. Acceptance of the offer by us only occurs when we deliver the digital goods to you. You will receive a written download confirmation by email no later than one week after ordering a master plan. Consulting services are subject to mutual agreement with the customer and are provided within one week.

2.4 The subject matter of the contract is the goods and services ordered by the customer. Regarding the quality, the offer description applies; otherwise, Section 434 Paragraph 1 Sentence 3 of the German Civil Code (BGB) applies.

3. Cancellation Policy

The following applies to digital products: I expressly agree that execution of the contract will begin before the expiration of the cancellation period. I am aware that my right of cancellation expires upon commencement of execution.

The following applies to consulting services: Both parties (seller and customer) have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date of mutual agreement. The right of cancellation must be exercised in writing, by email, or by post.

Consequences of Cancellation

If you cancel this contract, we will refund any payments we have received from you for the consulting services immediately and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

4. Delivery

4.1 All digital items will be made available for download immediately, provided they are available from stock.

Consulting services are performed after mutual appointment.

Delivery takes place both within Germany and to EU countries.

4.2 The delivery time for digital items is a maximum of 7 working days, unless otherwise stated in the offer. Delivery will therefore take place within 7 working days (Monday to Friday, excluding public holidays) after the payment order has been issued to the transferring bank (in the case of advance payment).

4.3 If an item or consulting service is unavailable at short notice, we will inform you by email of the expected delivery time, provided we have your address. Consulting services must be rescheduled.

Your statutory rights remain unaffected.

5. Payment, Retention of Title

5.1 All prices quoted are gross prices in euros, which include the statutory VAT currently at 19%. The prices valid on the date of the order apply.

5.2 For orders within Europe, the following payment methods are possible:

By credit card, all major credit cards

Payment via PayPal

5.3 The delivered goods remain our property until full payment is received (retention of title according to §§ 158, 449 BGB). The customer must immediately notify us of any enforcement measures taken by third parties against the reserved goods and provide us with the documents necessary for intervention; this also applies to any other type of impairment. Irrespective of this, the customer must inform third parties in advance of their existing rights to the goods.

6. Liability for Defects

Information on liability for defects: The statutory liability for defects applies.

7. Data Protection

Our privacy policy can be found at (link).

https://www.erfahrung.kaufen/datenschutzerklarung

8. Copyright

The content and works on these pages created by the site operators are subject to German copyright law. Reproduction, processing, distribution, and any type of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are permitted only for private, non-commercial use. To the extent that the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, we ask you to notify us accordingly. Upon notification of any violations, we will remove such content immediately.

9. Miscellaneous

We do not participate in dispute resolution proceedings before a consumer arbitration board.

10. Content and Links on Our Sites

10.1 Our website contains links to external third-party websites over whose content we have no influence.

We therefore cannot accept any liability for this external content. The respective provider or operator of the linked pages is always responsible for the content of the linked pages.

The linked pages were reviewed for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is unreasonable without concrete evidence of a legal violation. Upon notification of any legal violations, we will remove such links immediately.

11. Final Provisions

The UN Convention on Contracts for the International Sale of Goods (CISG) is excluded; German law applies. By placing an order, you accept the general terms and conditions of the online shop.

If the customer does not have a general place of jurisdiction in Germany or another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract shall be our registered office.

Hamburg